Refund policy

At Corporate Jungle™, every product is created with care and prepared especially for your order. Many of our products are printed or produced on demand, which helps us reduce unnecessary inventory and product waste.

Because made-to-order products enter production soon after an order is confirmed, our return, replacement and cancellation terms differ from those of mass-produced retail products.

Please read this policy carefully before placing an order.

Eligible Return or Replacement Cases

We accept return, replacement or refund requests when:

  • You receive a damaged product
  • You receive a defective product
  • You receive the wrong product, design, colour or size
  • The print is damaged, incomplete, misaligned or materially defective
  • The product is materially different from its description or the item ordered
  • An item is missing from the delivered package

Please contact us within 3 days of delivery so that we can investigate and resolve the issue promptly.

This reporting period does not limit any rights available to you under applicable consumer law.

Damaged, Defective or Incorrect Products

When your order arrives damaged, defective or incorrect, email us with:

  • Your order number
  • Clear photographs or videos showing the issue
  • A photograph of the complete product
  • A photograph of the shipping label
  • Photographs of the external packaging when it arrived damaged
  • A brief description of the problem

Please keep the product unused and unwashed while your request is being reviewed.

Once the issue has been verified, we may offer one of the following remedies, depending on the circumstances:

  • A replacement at no additional charge
  • A refund
  • Store credit, with your consent
  • Another suitable resolution agreed with you

You will not be charged return or replacement shipping when the issue is caused by an incorrect, damaged or defective product supplied by us.

One-Time Size Replacement

Although our products are made to order, we offer a one-time size replacement to help customers purchase with greater confidence.

A size-replacement request must meet all of the following conditions:

  • You contact us within 3 days of delivery
  • The product is unused, unworn and unwashed
  • The product is free from stains, odours, damage, pet hair or signs of use
  • Original tags, packaging and accompanying items are retained
  • The requested replacement is for the same product, design and colour
  • The replacement size is available

For customer-selected size replacements:

  • The customer is responsible for reverse-shipping and reshipping costs
  • A refund will not be issued instead of the approved size replacement
  • Only one size replacement is permitted per eligible product
  • Replacement is subject to stock and production availability

Do not send the product to any address without receiving approval and return instructions from our support team.

Non-Returnable Items

Except where a product is defective, damaged, incorrect or otherwise covered by applicable law, we do not accept returns or refunds for:

  • Change of mind
  • Product no longer being required
  • Personal preference after receiving the product
  • Minor colour differences caused by screen, display or lighting settings
  • Slight print-position variations that occur naturally during production
  • Incorrect or incomplete address details provided by the customer
  • Products that have been worn, washed, altered or damaged after delivery
  • Products returned without prior approval
  • Products returned after the applicable request period
  • Clearance, final-sale or personalised products where clearly identified before purchase

Please review the product description, colour, fit information, size chart and delivery address carefully before confirming your order.

Minor Colour and Print Variations

Colours may appear slightly different across phones, monitors and other displays because of differences in brightness, contrast and screen settings.

Minor variations in colour tone, fabric texture or print placement that do not materially affect the product are not generally considered defects.

However, major colour differences, damaged prints, incorrect artwork or substantial production errors may qualify for replacement or refund after review.

How to Submit a Request

Send your return, replacement or refund request to:

Email: support@corporatejungle replacement or refund request to:

Email: support@corporatejungle.store

Use the following subject line:

Return Request — Order #[Your Order Number]

Your email should include:

  • Order number
  • Customer name
  • Product name
  • Size and colour received
  • Reason for the request
  • Clear supporting photographs or videos
  • Your preferred resolution

Our team may request additional information when necessary to verify the issue.

Return Approval and Instructions

All returns require prior approval.

Once your request is approved, we will provide:

  • The authorised return address
  • Packaging instructions
  • The applicable return deadline
  • Information about shipping responsibility
  • Any additional steps required for replacement or refund

Products sent without prior approval, sent to an incorrect address or returned using cash-on-delivery shipping may be refused.

Product Inspection

Returned products are inspected after they reach the authorised return location.

A request may be declined when the returned product:

  • Has been worn, washed or used
  • Contains stains, odours, damage or alterations
  • Is missing its original tags or packaging
  • Is different from the product approved for return
  • Was returned after the stated deadline
  • Does not meet the approved return conditions

We will inform you after the inspection has been completed.

Refunds

When a refund is approved, it will normally be issued to the original payment method.

After processing, the amount may take approximately 5–10 business days to appear in your bank account, card or payment method, depending on the payment provider.

Original payment-provider fees, optional expedited-delivery charges and cash-on-delivery charges may be non-refundable unless the refund results from an error attributable to Corporate Jungle™.

Cash-on-Delivery Orders

Refunds for cash-on-delivery orders cannot be returned in cash.

When a COD refund is approved, we may request your:

  • Bank account details
  • UPI ID
  • Other supported refund information

The customer is responsible for providing accurate refund details.

Replacements

Approved replacement products are produced and dispatched after the issue has been verified and, when required, the returned product has been received and inspected.

Replacement production and delivery timelines may be similar to those of a new made-to-order purchase.

A replacement will normally be sent to the original shipping address unless another address is approved before dispatch.

Order Cancellation

Orders may be cancelled only before they enter production or processing.

To request cancellation, email us as soon as possible with your order number.

Once an order has been printed, produced, packed or dispatched, it cannot ordinarily be cancelled because it has been made specifically for that order.

Submitting a cancellation request does not guarantee cancellation. We will confirm whether the order can still be stopped.

When an eligible prepaid order is successfully cancelled, the refund will be processed to the original payment method.

Refused and Failed Deliveries

Orders returned because of:

  • Customer refusal
  • Customer unavailability
  • Incorrect or incomplete address information
  • Incorrect phone number
  • Failure to respond to courier calls
  • Repeated unsuccessful delivery attempts

are not treated as defective-product returns.

Reshipping, return-to-origin or handling costs may apply before such an order can be dispatched again. Any refund eligibility will be reviewed after deducting applicable costs and according to the circumstances of the order.

Free Gifts and Promotional Items

When an eligible return includes a free gift, promotional product or bundle benefit, the accompanying item may also need to be returned in unused condition.

When the promotional item is not returned, its stated or reasonable value may be deducted from the refund where permitted.

Return Abuse

Corporate Jungle™ reserves the right to reject requests involving:

  • Fraudulent claims
  • Altered or misleading photographs
  • Repeated misuse of the replacement policy
  • Products deliberately damaged after delivery
  • Products different from those originally supplied
  • Unauthorised or incomplete returns

This provision does not affect genuine claims involving defective, damaged, incorrect or misrepresented products.

Your Statutory Rights

Nothing in this policy is intended to exclude or restrict any consumer right or remedy that cannot legally be excluded under applicable Indian law.

Where this policy conflicts with a mandatory legal requirement, the applicable legal requirement will prevail.

Contact Us

For return, replacement, refund or cancellation assistance, contact:

Email: support@corporatejungle.store
Website: corporatejungle.store

Please include your order number in the email subject line for faster support.

Policy Updates

Corporate Jungle™ may update this policy when our products, fulfilment methods or legal requirements change.

The version published on this page at the time of your order will generally apply to that order, subject to applicable law.

Last Updated

Last updated: July 2026